General Affiliate FAQs

How do I log-in to the affiliate platform?
You can log-in to the affiliate platform through this link.
What is my username and password? I forgot my login information.
If you cannot find your affiliate link password, please reset your password through this link.
How often should I send emails to my audience?
Please check the event specific pages for dates etc. We recommend sending two solo emails pre event in the morning, and a send to unopens in the evening.

For best results, we also encourage you to utilize our social media banners, ads, and content for your newsletters and blogs during pre-event and event schedules.

How do you pay affiliate partners?
The most common form of payment is through Mass Pay using Paypal. Utilizing Paypal will result in zero fees from your total commissions. We can also send a check, but the preferable method of payment is Mass Pay. Please make sure to update your PayPal address when logging into your account.
How often do you pay? When will I get paid commissions on sales?
You can choose to be paid by PayPal or check. The commissions are paid monthly (around the 15th of every month) for the previous month’s sales.

Each month after launches, you’ll continue receiving payments for new and/or recurring purchases. You’ll receive 90% of your commissions on the 15th of the month after the launch. The remaining 10% is paid three months post launch.

We have a minimum commissions payout threshold of $100. Any commissions due on the 15th under $100 will be held until you reach the threshold.

Are you first cookie or last cookie in? First Referred or Last Referred?

We have our affiliates best interests in mind and make every effort to ensure that your promotions receive proper reward. The Ontraport platform tracks first cookie in and as a result, you will paid on all of your leads. Our cookies last 6 months.

What is the commission structure?
LLFB  affiliates will earn percentage commission (40% Physical and 50% Digitial) for every purchase.

That Vitamin Movie will earn 30% commission rate on sales. That Vitamin Movie has proved to be a great way to get people’s interest and to “build up” those cookies for the other events.

Summit model events such as Vitamin Mastery, That Vitamin Summit and My Healthy Child will earn 50% commission.

What is your Refund policy?
On Live Longer feel better we offer a 60-day Guarantee on all purchases.
What products do you offer?
The products we have are event model only at the moment.

That Vitamin Movie
That Vitamin Summit
Vitamin Mastery
My Healthy Child

How long do cookies last?
Cookies will be set for lifetime commissions on all product sales under LLFB only.
I need to get a hold of the Affiliate Manager…Who do I contact?
For all affiliate related questions please contact Linzi Cinnamond at affiliates@5xhealth.com

 

What affiliate platform do you use to track cookies, sales, and commissions?
We use the Ontraport platform.
How do I get my creative and affiliate links?
All our tested swipe emails, banners, social media posts, etc. will be available in our affiliate center a few weeks before launch link will be made available in the menu.

Ultimately, our goal is to make it as easy as possible. All creatives along with unique tracking links will be emailed to each individual partner. If there is something specific you need to help promote our events, let us know — we will make sure to get it over to you.

My readers have questions for the customer service team at “Live Longer, Feel Better!” – who do I refer them to?
Each event will have it’s own customer service desk

Live Longer Feel Better – info@livelongerfeelbetter.com
That Vitamin Movie – office@thatvitaminmovie.com
That Vitamin Summit – office@thatvitaminsummit.com
Vitamin Mastery – office@vitaminmastery.com

Is there a way to see my commission stats?
You can view all of your affiliate commissions by logging into your affiliate account. As soon as you login, you will be able to see an overview of your impressions, clicks, conversions, and payout.